Lynk Website Terms of Use Last Updated: 2025

These Website Terms of Use (the “Terms”) govern access to and use of the public websites published for the Lynk solution (the “Site”). They are distinct from, and do not replace, the separate Lynk application / platform terms that apply when you create an account and use the Lynk SaaS product (the “Lynk App Terms of Use”).

If there is any conflict between these Terms and the Lynk App Terms of Use, the Lynk App Terms of Use prevail for everything related to the Lynk software and paid Services.

---

1. Identity of the Publisher and Acceptance of the Terms

The Site is published by:

Yokr A company registered in France under number 921 873 766, With registered office at 38210 Tullins, France (referred to as “Yokr”, “Lynk”, “we”, “us”, or the “Company”).

By accessing or using the Site in any way (browsing pages, submitting a form, subscribing to a newsletter, following links, etc.), you agree to be bound by these Terms. If you do not agree, you must not use the Site.

If you access the Lynk application, create an account, or use any of our software Services, you acknowledge that you are also bound by the separate Lynk App Terms of Use which govern those Services (plans, credits, white-label program, acceptable use of the SaaS platform, etc.).

You represent that you have the legal capacity to enter into a binding agreement under applicable law. If you use the Site on behalf of an organization, you confirm that you are authorized to bind that organization and that “you” shall then refer to that entity.

We may update these Terms from time to time. The “Last Updated” date at the top indicates the current version. By continuing to use the Site after any changes, you accept the updated Terms.

---

2. Purpose of the Site

The Site provides general, non-contractual information about:

• The Lynk solution and its features.
• Our pricing positioning and plans at a high level.
• Resources such as documentation, blog posts, FAQs, and other content.
• Contact, demo request, and newsletter subscription forms.

The information on the Site is provided for general information purposes only. It does not constitute legal, financial, technical, or other professional advice, and does not by itself create any contractual obligation to deliver Services.

Any actual use of the Lynk software, including the creation of an account, consumption of credits, subscriptions, integrations, or white-label programs, is governed solely by the Lynk App Terms of Use and any specific signed contracts (e.g., enterprise agreements, DPAs, partner agreements).

We reserve the right to modify the content of the Site, add or remove pages, or interrupt access to all or part of the Site at any time, without prior notice.

---

3. Access to the Site

Access to the Site is free (excluding any connection and telecom costs charged by your provider).

We use reasonable efforts to keep the Site available and functioning, but we do not guarantee:

• Continuous or error-free availability.
• That the Site will be free from bugs, vulnerabilities, or harmful components.
• Compatibility with any specific browser, device, or configuration.

We may temporarily suspend access for maintenance, security, or technical reasons without prior notice and without liability, except where mandatory law provides otherwise.

---

4. Acceptable Use of the Site

You agree to use the Site in a lawful and responsible way. In particular, you agree not to:

1. Violate laws or third-party rights

   • Use the Site for any unlawful purpose.
   • Upload, publish, or transmit any content that infringes intellectual property, privacy, or other rights of third parties.
   • Impersonate any person or entity, or misrepresent your affiliation.

2. Compromise security or integrity

   • Attempt to gain unauthorized access to any part of the Site, to servers or databases connected to the Site, or to other users’ data.
   • Introduce malware, viruses, worms, logic bombs, or any other malicious code.
   • Perform or attempt to perform load tests, vulnerability scans, or penetration tests on the Site without prior written authorization.

3. Use the Site to distribute inappropriate or harmful content

   • Publish or transmit illegal content; hateful, discriminatory, or violent content; terrorist or extremist propaganda; child sexual abuse material; or any other content that violates applicable law or basic ethical standards.
   • Use forms on the Site (e.g., contact forms) to send spam, phishing, or deceptive communications.

4. Misuse resources and content

   • Use automated systems (bots, scrapers, crawlers) to extract or harvest content from the Site, beyond what standard indexing or normal browsing requires.
   • Use information from the Site to build a directly competing service in a way that violates our intellectual property rights, as described below.

In case of breach, we may restrict or block your access to the Site, and we reserve the right to take any appropriate legal action.

---

5. Intellectual Property

5.1. Rights on the Site and its Content

Except where otherwise indicated, all elements of the Site are protected by intellectual property rights owned or licensed by Yokr, including:

• The “Lynk” name, logos, and other distinctive signs.
• The Site’s structure, design, and user interface.
• Texts, graphics, images, illustrations, videos, icons, and downloadable materials.
• The underlying software, code, and databases used to operate the Site.

Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to access and use the Site solely for your own internal or personal needs. Any other use is prohibited without our prior written consent.

You agree not to, and not to allow any third party to:

• Reproduce, copy, modify, adapt, translate, distribute, or publicly display any part of the Site beyond what is strictly necessary for normal browsing.
• Reverse-engineer, decompile, or attempt to extract the source code of the software used for the Site, except where permitted by mandatory law and only after formally requesting the information from us.
• Remove or alter any copyright, trademark, or proprietary notice appearing on the Site.

5.2. Trademarks and Third-Party Content

Any third-party trademarks, trade names, logos, or content displayed on the Site remain the property of their respective owners and are used with permission or under applicable law.

If you believe any content on the Site infringes your intellectual property rights, you can contact us using the contact details indicated on the Site with all necessary information (identification of the right, of the allegedly infringing content, and supporting documents). We will review your request and act in accordance with applicable law.

---

6. Links to Third-Party Sites

The Site may contain links to third-party websites or services that are not operated by Yokr. These links are provided for convenience only.

We do not control and are not responsible for:

• The content, products, or services available on such third-party sites.
• Their security, availability, or lawfulness.
• Their use of your personal data.

Your access and use of any third-party site is at your own risk and subject to that site’s own terms and policies.

---

7. Personal Data and Cookies

Use of the Site may involve the processing of personal data, for example when you:

• Fill in a contact or demo request form.
• Subscribe to a newsletter.
• Browse pages that use cookies or similar technologies.

Personal data collected through the Site is processed in accordance with our Privacy Policy and, where applicable, our Cookies Policy, which form an integral part of your agreement with us.

These policies describe in particular:

• What data we collect, on what legal basis, and for what purposes.
• How long we keep your data.
• Your rights (access, rectification, deletion, restriction, objection, portability) and how to exercise them.
• Whether and how cookies and trackers are used (analytics, functional, etc.).

By using the Site, you acknowledge having read these policies and, where required, you consent to the use of cookies and to the processing of your personal data as described therein.

If you submit personal data relating to others (for example, including a colleague’s details in a form), you are responsible for ensuring that you have the necessary authority and legal basis to do so.

---

8. Warranties and Liability for the Site

8.1. Disclaimer

The Site and its content are provided “as is” and “as available”. To the maximum extent permitted by law, Yokr makes:

• No warranty that the Site will be free from defects, errors, or interruptions.
• No warranty that the information published on the Site is exhaustive, up-to-date, or tailored to any particular situation.
• No warranty that the Site will meet your expectations or requirements.

Information on the Site is for general informational purposes only. You remain solely responsible for how you interpret and use it.

Nothing on the Site constitutes legal advice, business advice, or a binding offer of services. Any decision to enter into a contract for Lynk Services must be based on the Lynk App Terms of Use and any specific commercial proposal or contract you accept.

8.2. Limitation of Liability

To the maximum extent permitted by law:

• Yokr will not be liable for any indirect, consequential, or non-material damages resulting from or related to the use or inability to use the Site, including loss of profit, loss of opportunity, loss of data, or business interruption.
• Yokr’s aggregate liability for any direct damages you may suffer in connection with the Site will, in any event, be limited to one hundred (100) euros, if no other amount is mandatory under applicable law.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for fraud or willful misconduct, or for death or personal injury caused by negligence).

If you are a consumer and mandatory law grants you additional rights or prohibits certain limitations, those rights remain unaffected.

---

9. Changes to the Site and to these Terms

We may update or modify:

• The content and functionalities of the Site.
• These Terms.

When we materially change these Terms, we will update the “Last Updated” date and may post a notice on the Site. Your continued use of the Site after the effective date of changes constitutes acceptance of the updated Terms.

If you do not agree with the changes, your sole remedy is to stop using the Site.

---

10. Governing Law and Jurisdiction

These Terms are governed by French law, without prejudice to any mandatory protective provisions of the law of your country of residence if you are a consumer in the European Union.

Any dispute relating to the validity, interpretation, or performance of these Terms that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the courts of Paris, France, unless mandatory law provides otherwise.

If you are a consumer domiciled in the EU, you may also use an alternative dispute-resolution mechanism. The European Commission’s online dispute-resolution platform is available for this purpose.

---

11. Miscellaneous

• Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force, and the invalid provision will be replaced by a valid one that comes closest to the original intent.
• No waiver. The fact that Yokr does not enforce a right or provision of these Terms at a given time will not be deemed a waiver of such right or provision.
• Entire agreement. These Terms constitute the entire agreement between you and Yokr regarding the use of the Site, without prejudice to the Lynk App Terms of Use which govern the use of the Lynk software and related Services.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms to an affiliate or in connection with a merger, acquisition, or sale of business.
• Language. These Terms are provided in English. They may be translated. In case of discrepancy between versions, the French version, when available, shall prevail as the reference version.

---

12. Contact

For any question regarding the Site or these Terms, or to exercise your rights relating to personal data, you can contact us using the contact details provided on the Site and/or in the Privacy Policy.

Lynk Terms of Use as a client of the SaaS:

Last Updated: 2025

1. Introduction and Acceptance of the Terms of Use

Welcome to Lynk's software. These Terms of Use (“Terms” or “TOU”) set out the legally binding terms and conditions governing your access to and use of our Services. By creating an account or using Lynk’s products, services, websites, and applications (collectively, the “Services”) in any way, you fully and unconditionally accept these Terms. If you do not agree with these Terms, you are not authorized to use our Services.

Parties to the Agreement: These Terms constitute an agreement between you (“User” or “you”) and Lynk (Yokr) (referred to as “Lynk,” “we,” “us,” or “the Company”), a company registered and domiciled in France. If you use the Services on behalf of an organization (e.g., your employer) or as a reseller/partner, you represent that you have the authority to bind that organization, and “you” will refer to that entity. In such cases, you accept these Terms on behalf of that organization, and all obligations imposed on the User will apply to that entity.

Age and Legal Capacity: Lynk’s Services are primarily intended for professional or adult users. By accepting these Terms, you certify that you have reached the age of legal majority in your country of residence (18 in most cases), or at least 16 if permitted by applicable law with parental or guardian consent. If you are between 16 and 18, you declare that you have obtained the consent of your parent or legal guardian to use Lynk, and they have read and accepted these Terms on your behalf. In any case, use of the Services is prohibited for children under 16. You also declare that you have the legal capacity to enter into a binding contract. If you lack this capacity or are not authorized, you must not use Lynk.

Applicable Version: The “Last Updated” date at the top of this document indicates the current version of the Terms. These Terms may be updated from time to time (see the “Changes” section below). We recommend periodically reviewing the Terms to stay informed. In the event of a material update, we will notify you through appropriate means (e.g., website notification or email).

By checking “I Accept” during account creation or continuing to use the Services after the Terms are published, you confirm that you have read, understood, and accepted the content of these Terms. If you violate any provision of the Terms, Lynk reserves the right to suspend or terminate your access (see the “Termination” section).

For any questions about these Terms, you can contact us at [contact email]. We hope you enjoy our Services and thank you for your trust.

2. Description of Lynk Services

Lynk is a cutting-edge online platform combining artificial intelligence and data management solutions. Our Services enable users to:

Create, train, and deploy customized conversational agents and AI models – for example, you can launch an AI agent powered by Lynk’s language processing technologies (LLM), fine-tune it with your own data to respond relevantly to queries in your domain, and integrate it into your website or application. Connect your knowledge bases and data sources – Lynk provides a “Semantic Layer” that allows you to centralize data and transform it into actionable insights for AI. You can import documents, databases, or connect third-party APIs and query this data via the AI agent. Use a flexible credit system – Access to certain Lynk features, such as executing queries or deploying models, operates on a consumption-based credit system. Users can purchase credit packs or subscribe to plans that include a monthly credit allocation. Each API call or query may consume a defined number of credits. (See the “Plans and Payments” section for details). Benefit from a collaborative and governed interface – The platform includes data governance tools, a catalog, multi-user management, query caching, security rule enforcement, etc., to enable enterprise use. Customization and white-labeling – Lynk offers partners the ability to resell the Service under their own branding (white-label). In this context, the Partner can customize the interface (name, logo, etc.) and manage their own end customers using Lynk’s infrastructure in the background. (See the special “White-Label Partners” clause). The Services may evolve over time. Lynk reserves the right to add new features, modify, or discontinue existing features to improve the platform or meet technical or commercial requirements. Unless otherwise stated, all new features are also subject to these Terms.

Documentation: User manuals, guides, or FAQs (the “Documentation”) are available via our website (e.g., docs.getlynk.ai). We recommend reviewing this Documentation to understand how to use the Services correctly. In case of any conflict between the Documentation and the Terms on a legal or contractual point, the Terms prevail.

Support: Lynk may offer technical support to users through various channels (email, chat, dedicated support for certain plans). The nature and availability of support may depend on your subscription type (e.g., Enterprise clients may receive priority support). Support details are provided on our website or in specific contracts. These Terms do not guarantee a specific service level unless expressly stated, but we will make reasonable efforts to ensure service continuity (see the “Availability” section).

By accessing the Services, you acknowledge that using AI technology involves certain particularities. Notably, responses generated by Lynk’s AI models are produced automatically based on data and training. While we aim for high reliability, the AI may sometimes produce inaccurate or inappropriate responses. It is your responsibility to exercise judgment and caution regarding the use of the results provided. Lynk does not guarantee that AI responses will be accurate, complete, or suitable for any specific situation (see the disclaimer clause below). You are solely responsible for the use you make of the information provided by the Services.

3. User Account and Security

3.1. Account Creation

To use Lynk (outside of any public demo mode), you must create a user account. During registration, you agree to provide accurate, up-to-date, and complete information about yourself (e.g., your name, a valid email address, etc.). Mandatory information is marked as such. If this information changes over time, you agree to update it promptly in your profile.

You may create an individual account or, if available, join an organizational account (team or company). In such cases, an administrator may invite you and pre-fill certain information (e.g., name, professional email). You will then need to complete the registration. If you create an account on behalf of a legal entity, you declare that you have the authority to bind that entity to the Terms, as noted above.

Certain Lynk plans may allow the creation of multiple accounts (e.g., an administrator account managing multiple Authorized Users within an organization). In this case, the client entity must ensure that each internal user complies with these Terms. The primary account will be responsible for the activity of its associated users.

3.2. Credentials and Account Security

You will be prompted to choose (or be assigned) a unique identifier (e.g., a username) and a confidential password. You are responsible for maintaining the confidentiality of your login credentials. You must not share your password or allow a third party to access your account, except as authorized through provided features (e.g., adding a team member via the multi-user system without sharing your own credentials).

Any action performed from your account is presumed to have been performed by you. If you discover or suspect unauthorized use of your account, you must notify us immediately at support@lynk.ai and change your password. Lynk will not be liable for losses or damages resulting from your failure to secure your account. We may suspend or block an account if we suspect compromise or fraudulent activity to protect the account owner and the platform’s integrity.

We recommend using a strong, unique password for Lynk (containing uppercase/lowercase letters, numbers, symbols) and changing it periodically. If Lynk offers a multi-factor authentication (2FA) option, we strongly encourage you to enable it to add an extra layer of security to your account.

3.3. Inactive Account

If your user account remains inactive for an extended period (e.g., more than 12 months without login and no active subscription), Lynk reserves the right to deactivate or delete it to free up resources. We will generally attempt to notify you before deleting an inactive account by sending an email to the registered address.

3.4. Accuracy of Information

All information you provide for your account must be truthful. You agree not to create an account by impersonating someone else or using a false identity. You also agree to keep your contact details up to date so we can reach you when needed (e.g., for legal or security notifications). Lynk reserves the right to suspend or close accounts containing false, incomplete, or misleading information.

3.5. Account Holder Behavior

As the account holder, you are responsible for all activity conducted through your account, whether authorized by you or not. This includes the actions of your collaborators if you grant them access (e.g., as a team admin). You agree to oversee and be responsible for compliance with these Terms by anyone you authorize to use Lynk through your account or organization.

In case of a security breach or misuse related to your account, you agree to cooperate with Lynk to address the issue, such as providing necessary information for an investigation, changing credentials, etc.

3.6. Minimum Age for Sub-Accounts

If you manage an account that grants access to other users (e.g., your employees, end customers in a white-label context), you must ensure that each of these users meets the age and capacity requirements of these Terms. No sub-user under 16 years old is permitted. You are responsible for obtaining necessary parental consents if you include authorized users aged 16-17.

In summary, ensure the security of your account and access. Lynk is not responsible for your own security lapses but will provide tools to help protect your account (security options, suspicious login alerts, etc.).

4. Plans, Payments, and Credits

4.1. Lynk’s Business Model

Lynk offers several plans to access the Services, often combining a consumption-based credit system and/or monthly/annual subscriptions. The business model may evolve, but the current framework is as follows:

Usage Credits: Many actions on the platform (e.g., executing an AI query, querying a knowledge base, training a model, etc.) consume credits. A credit is a unit of consumption defined by Lynk (see the Documentation for exact conversion, e.g., 1 API call = 1 credit). You can purchase credit packs or receive a credit allocation included in a subscription. Each time you use the Service, the corresponding credits are deducted from your balance. This pay-as-you-go system ensures you pay based on actual usage. Plans/Subscriptions: Lynk may offer subscription plans (monthly or annual) that include a certain number of credits per period, possibly with additional features (e.g., number of authorized users, priority support, etc.). For example, a “Starter” plan may include 200,000 credits/month for a fixed fee, while a higher-tier plan includes more with added benefits. If you exceed the included credit allocation, you will be charged for additional credits at the applicable rate (e.g., X€ for 10k additional credits). Some plans may also limit or expand user numbers, cache retention, etc., as indicated in our pricing grid. Hybrid/Site-Based Model: Currently, Lynk focuses on the credit-based model, but we reserve the right to introduce other billing models in the future (e.g., monthly licenses per deployed website, modular or custom enterprise pricing). The inclusion of a model in these Terms does not imply it is already available, only that we are not contractually limited to a single business model. Unless otherwise specified, payment terms apply similarly across plans (service differences are indicated in the commercial offer). 4.2. Payments and Billing

Currency and Taxes: Prices are generally quoted in [currency] excluding taxes, unless otherwise stated. If sales taxes (VAT, GST) apply, they will be added at checkout in accordance with applicable tax laws based on your location. You are responsible for any indirect taxes or duties applicable to your purchase, excluding Lynk’s income tax.

Payment Methods: You must provide a valid payment method when subscribing to a paid plan. We accept payments via credit card (Visa, MasterCard, etc.) and possibly other methods (PayPal, SEPA transfer, etc.). By providing your payment information, you authorize Lynk (and our payment processor) to charge the amount due for the chosen subscription and, if applicable, additional fees incurred (e.g., purchased additional credits, overages).

For recurring subscriptions, you will be charged automatically at the start of each period (monthly or yearly, depending on your choice) until termination. For one-time credit purchases, your card will be charged the amount corresponding to the chosen pack upon confirmation. Automatic Renewal: Unless otherwise stated, subscriptions renew automatically at each term for an equivalent period (e.g., monthly). You can avoid renewal by canceling the subscription before the renewal date (see “Termination”). In case of a price change, we will notify you in advance, and you will have the opportunity to cancel before the new rates apply.

Payment Failures: If a recurring payment fails (e.g., expired card, insufficient funds), we will notify you and may attempt to re-charge in the following days. If the payment is not resolved within a reasonable timeframe (e.g., 10 days), Lynk may suspend your access to paid features (e.g., freezing credit consumption to the available balance) until payment is received. You agree to promptly provide a new valid payment method if the previous one is no longer functional. Lynk may apply late fees or legal interest rates if permitted by law for prolonged non-payment and may pursue legal recovery of amounts owed.

Non-Transferability: Except for authorized partners (see white-label section), purchased credits are tied to your account and cannot be transferred or resold to another user without Lynk’s prior authorization. Similarly, license or subscription credentials cannot be shared between distinct entities without agreement. Any abusive use of the credit system (e.g., unauthorized resale) may result in credit cancellation and account suspension.

Refund Policy: Unless otherwise stated or required by law, all sales are final. This means that fees already paid (current subscription, purchased credits) are not refundable pro-rata for unused portions, except where applicable law mandates a withdrawal period (e.g., for EU consumers, a 14-day right of withdrawal for online service purchases, but note that this right no longer applies once the service is fully performed with your consent). Lynk may, at its discretion, grant a partial refund or commercial credit in exceptional circumstances (e.g., major service disruption caused by us). In case of early termination of an annual plan by you (outside of Lynk’s breach), amounts owed for the initially committed term will not be refunded.

Plan Changes: You can upgrade to a higher plan at any time. The change takes effect immediately, and your billing will be adjusted (e.g., prorated for the remainder of the current month). If you downgrade to a lower plan, the change will take effect at the start of the next billing period. Be aware that downgrading may result in the loss of certain features or reduced quotas (e.g., fewer users, fewer credits). Lynk is not responsible for data loss due to a downgrade (e.g., user deletion if the new plan has a lower maximum – in such cases, we will let you choose which accounts to retain).

Trial and Free Offers: Lynk may offer a free plan or limited free trial period (e.g., X free credits or X days of free access). These offers are subject to the same Terms. We reserve the right to limit the features or duration of free offers and to discontinue them if we suspect abuse (e.g., multiple accounts to obtain multiple trials). If you do not upgrade to a paid plan after the trial, your access may be restricted or terminated. No payment will be charged if you have not provided a payment method for the trial, unless a card was required and you fail to cancel before the trial ends (in which case billing will start automatically post-trial).

4.3. White-Label Partnership Program

Lynk offers a White-Label Partner program for resellers or integrators who wish to offer our Services under their own branding. If you are an authorized White-Label Partner (via a separate contract or specific acceptance), the following additional terms apply:

Lynk grants you a license to use and customize our platform with your branding. You may create sub-accounts for your end customers (“End Users”) via your admin interface. You are responsible for the relationship with your End Users, including first-level support and billing (unless otherwise agreed). Credit Distribution: As a Partner, you may purchase credits in bulk or benefit from specific rates, then redistribute or resell them to your End Users as part of your commercial offerings. For example, you may sell a package under your brand including X Lynk credits. However, you remain responsible to Lynk for payment of all credits consumed through your white-label instance. Lynk will bill you per the agreed terms (e.g., monthly billing based on your clients’ aggregated usage). Your failure to pay could result in service interruption for all your End Users. Contract and Compliance: You must ensure that each End User accepts terms of use and a privacy policy at least as strict and protective as these Terms and Lynk’s Privacy Policy. In particular, you must impose the same usage restrictions (section 5) on your clients and clearly inform them that the service involves AI technologies. You must not make promises or warranties on behalf of Lynk beyond what Lynk officially guarantees. In case of conflict between your terms with your clients and your obligations to Lynk, you will indemnify us for any consequences (see the indemnification clause). Technical Support: Lynk will provide second-level support to the Partner. The Partner is expected to handle initial End User requests. For platform technical issues, the Partner may escalate to Lynk. The Partner must follow established support processes, and Lynk is not obligated to interact directly with End Users unless otherwise agreed. White-Label Limitations: You are not authorized to completely remove Lynk’s branding where required by law (e.g., legal notices). You must not attempt to reverse-engineer or replicate the Lynk platform to create a direct competing service without going through our official program. Any use of Lynk in white-label without explicit agreement constitutes a violation of these Terms. Termination of Partnership: Upon termination of the white-label agreement (e.g., you choose to stop, or Lynk terminates for breach), you must cease using our brand and technology. Lynk may, in some cases, contact End Users to ensure a smooth transition (e.g., offering them to migrate directly to Lynk), but is not obligated to do so. You must return or destroy any confidential information provided. End Users you acquired will no longer access the Services through you. More precise partnership details (e.g., commissions, financial terms) are typically covered by a separate agreement (e.g., Partner/Reseller Contract). In the absence of a signed separate contract, these Terms apply. Lynk reserves the right to refuse or terminate White-Label Partner status in case of breach or misuse of the program.

4.4. Custom Enterprise Offers

Some clients (typically large-scale) may negotiate specific terms with Lynk (e.g., SLA, custom contract). If a separate signed contract exists between you and Lynk with conflicting commercial terms (e.g., pricing, payment, duration), the separate contract prevails. However, for anything not explicitly covered in the other contract, these Terms apply by default.

4.5. Price Changes

Lynk may adjust subscription, credit, or other pricing in the future (e.g., due to evolving infrastructure costs or to align with offered value). If we change the price of an existing subscription you are on:

We will notify you at least 30 days in advance via email and/or platform notification, specifying the new price and effective date. The price change will take effect at the start of the next subscription period following the notice. If you are on a prepaid annual subscription, the new price will apply at the next annual renewal, not during the prepaid year. If you do not accept the new price, you must cancel your subscription before the change takes effect. Failure to cancel constitutes acceptance of the updated price for the continuation of your subscription. Prices for new services or optional modules will be displayed upon their introduction. Temporary promotions or discounts do not necessarily affect the standard price and may be subject to conditions.

By paying us, you warrant that you are authorized to use the provided payment method and that the billing information provided is valid.

Late Payments: Beyond service suspension, any overdue amounts may, after notification and a reasonable unresolved period, result in the immediate exigibility of all owed amounts, plus late interest at the legal rate or as permitted by applicable law (e.g., ECB rate + x points). You may also be liable for reasonable recovery costs.

In summary, ensure you understand how you will be billed and use the Service within your plan’s quotas to avoid unexpected charges. We are transparent about credit consumption (dashboards, alerts) so you can manage your usage. If you have billing questions, contact us promptly.

5. Acceptable Use of the Services

All Lynk users must comply with the acceptable use rules outlined below. These rules aim to ensure legal, ethical, and respectful use of our platform, AI, and processed data. By using Lynk, you agree not to:

5.1. Violate Laws or Third-Party Rights

Illegal Use: Use the Services for unlawful purposes or to facilitate any illegal activity. You must comply with all applicable local, national, and international laws and regulations governing your use of Lynk, including, without limitation, data protection, intellectual property, e-commerce, fraud, defamation, obscenity, and child protection laws. For example, you must not use Lynk to plan or commit an offense, harass others, distribute content prohibited by law, etc. Infringement of Copyright or IP: Upload, store, publish, or transmit any content via Lynk that infringes third-party intellectual property rights (copyright, trademark, patent, trade secret). You warrant that you own or have the necessary rights or permissions for all content you upload or submit to Lynk. For example, do not upload a copyrighted document without the appropriate license. Similarly, do not use the AI to generate content that violates third-party rights (e.g., generating text copied from a copyrighted book). If we receive a notice of infringement (e.g., DMCA), we will handle it in accordance with applicable law, which may include removing the infringing content or suspending repeat offenders’ accounts. Violation of Other Rights: Do not violate others’ privacy or image rights or impersonate anyone. For example, do not use Lynk to collect or disclose personal information about someone without a legal basis (e.g., data harvesting, doxxing). Do not use the AI to extract personal information about an identified individual (AI must not be used to profile someone without their consent). You must also not upload data containing sensitive information about individuals (health, sexual orientation, etc.) unless you have their consent or a valid legal basis and take necessary protective measures. 5.2. Security and Service Integrity

Technical Interference: Do not attempt to disrupt or compromise the integrity or performance of the Services or Lynk’s systems. This includes not introducing viruses, worms, malware, logic bombs, or other harmful code. You must refrain from actions aimed at overloading the infrastructure (e.g., DDoS attacks, sending excessive unauthorized automated requests). You must not bypass our security or authentication measures or scan/test our systems’ vulnerabilities without express authorization (no pentesting on our public services without prior agreement). Unauthorized Access: Do not attempt to illegitimately access other users’ accounts or data not intended for you. This includes not using tools or exploits to hijack credentials or penetrate Lynk’s network. If you accidentally discover a security flaw, please report it to us in good faith and refrain from exploiting it (see our responsible disclosure policy, if applicable). API Misuse: If you use our API, respect the rate limits and quotas indicated. Do not design a client that sends excessive or non-compliant requests, as this may affect service quality for all. Additionally, do not use bots or scripts to create multiple accounts or scrape data from our platform without written consent. Any automated data extraction from Lynk is prohibited, especially for competitive purposes (see also the Intellectual Property section). Preservation of Notices: Do not alter or remove copyright, trademark, or other intellectual property notices displayed in the Service or generated by it. For example, if the Lynk interface displays a logo or brand, you must not remove it to imply it is your own solution (except in authorized white-label contexts). Similarly, if Lynk or its AI includes an attribution or watermark in generated content (not default unless specified), do not remove it without permission. 5.3. Inappropriate Content

Prohibited Content: You agree not to create, store, share, or transmit via Lynk any content that is illegal, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, fraudulent, or otherwise objectionable. This includes, but is not limited to: Illegal pornography or depiction of minors (strictly prohibited and subject to reporting to authorities). Hate speech or content inciting hatred, violence, or discrimination against an individual or group based on race, religion, sexual orientation, gender, etc. Content glorifying terrorism, violent extremism, or providing instructions for criminal activities (e.g., weapon or drug manufacturing). Scams, phishing, or deceptive communications intended to deceive others (e.g., impersonation, fake technical support). Generally, any content violating legal or ethical standards. Lynk reserves the right (but is not obligated, except for legal reports) to monitor content circulating on the platform and remove any content that violates these rules or applicable law, at its discretion. We may also disable or restrict access to certain features (e.g., suspending the ability to send prompts) if you repeatedly generate illicit or inappropriate content.

Interactions with AI: You understand that the AI agent responds based on the input provided. You agree not to intentionally use Lynk’s AI to generate illegal or harmful content. For example, do not prompt it to produce hate speech, terrorist propaganda, or illicit sexual content. Even though the AI has safeguards, attempting to bypass them (e.g., via malicious prompts, jailbreaks) violates these Terms. You are responsible for the conversations and queries you submit to the AI, just as you are for content you manually upload. Sensitive Personal Data: You must not share sensitive personal information about others via Lynk, including health data, bank details (e.g., unencrypted card numbers), or identification numbers (e.g., NIR, SSN), unless absolutely necessary and in a secure context. Any third-party personal data you integrate into Lynk must comply with our Privacy Policy and the GDPR (e.g., you have a legal basis). Where necessary, pseudonymize or anonymize data before using it on Lynk. 5.4. Fair Use and Non-Diversion

No Unauthorized Direct Resale: Except under the authorized Partner program, you must not resell, rent, or provide access to Lynk Services to a third party for commercial purposes without Lynk’s consent. For example, you cannot create a web service relying on Lynk in the background without notifying Lynk and obtaining agreement (except for internal use or API use within accepted limits). Similarly, you cannot redistribute or commercialize Lynk credits or transfer your subscription outside the provided terms. No Reverse Engineering: You are prohibited from reverse-engineering, decompiling, disassembling, or otherwise attempting to retrieve the source code or components of Lynk, except as expressly permitted by mandatory law (and only after notifying us). Lynk’s architecture, AI models, code, and algorithms are protected. Any attempt to bypass technical limitations or copy our features for a competing service is prohibited. No Unfair Competitive Use: You must not use Lynk to develop, train, or improve a competing service or AI model in a way that harms us. For example, it is forbidden to massively extract AI responses to train another competing AI. It is also prohibited to use bots or scripts to scrape content from our website (e.g., texts, knowledge base) for use elsewhere, particularly to train a model without authorization. Additionally, do not use our channels (e.g., forum, blog) to promote competing products. Export Control Compliance: In some cases, the AI may provide code or technical artifacts. It is your responsibility not to use these exports in violation of export control or security regulations (e.g., exporting prohibited cryptographic technology to a sanctioned country). Generally, you will comply with applicable export control laws when using Lynk (e.g., if located outside the EU/US, ensure that cloud/AI technology use is not restricted). Reasonable Volume and Usage: Lynk reserves the right to define what constitutes “reasonable” use of the Service (via credit quotas, API call limits, etc.). If we detect abnormally high usage not anticipated by your plan (e.g., exploiting loopholes for unlimited use), we may suspend access pending clarification. Any unlimited plans, if offered, are subject to non-abusive use in good faith. 5.5. Consequences of Violations

In case of non-compliance with these acceptable use rules, Lynk reserves the right to take any appropriate measures, including but not limited to:

Issuing a formal warning. Temporarily suspending your access to the Services (e.g., account freeze, blocking of offending features). Removing or disabling infringing content. Permanently terminating your account for cause (see the Termination section). Notifying competent authorities if the activity constitutes a crime (e.g., exploitation of child pornography, cyberattacks) or pursuing legal action to stop the harm or seek redress. You understand and agree that Lynk has no obligation to actively monitor all user content or activities but reserves the right to do so and act to preserve the security, legal compliance, and integrity of our Services. No tolerance or lack of action by us regarding a violation constitutes a waiver of our rights to enforce them later.

If you believe another user is violating these rules (e.g., you encounter offensive content generated via Lynk or abuse), please report it immediately to abuse@lynk.ai or any available reporting button. We will review and address good-faith reports promptly.

In summary, use Lynk responsibly. These rules aim to protect all users and ensure our platform remains a trusted space. You are our partner in this goal, and we appreciate your cooperation.

6. User Content and Intellectual Property

6.1. Your Content and License to Lynk

Ownership of User Content: You retain all ownership rights to the data, texts, files, documents, and other content you provide, upload, or generate through the Services (“User Content”). Lynk does not claim ownership of your content. What belongs to you before using the platform remains yours.

License Granted to Lynk: To enable us to provide the Service effectively, you grant Lynk and our subcontractors acting under our instructions a non-exclusive, worldwide, royalty-free, sublicensable (solely for working with our providers), and transferable (in case of corporate restructuring) license to use, reproduce, process, access, modify, adapt, publish, translate, distribute, and display your User Content, only to the extent necessary to (a) operate, maintain, and improve the Services in accordance with the contract, and (b) develop and train our AI models or algorithms, subject to the Privacy Policy. This means, in practice:

We may store your data on our servers, access it for backup purposes, display it in the interface for you, duplicate it across nodes for performance, etc. We may adapt or transform your content if needed to make it compatible with the Service (e.g., generating search indexes, converting file formats, or analyzing text for AI). If you share content with others (e.g., a public AI agent), we may distribute it to the intended recipients. Regarding service improvement and model training: if you have consented (or if otherwise permitted by law, e.g., anonymized data), we may include portions of your content or derived data in our AI training processes to improve model quality. For example, your interactions with a Lynk chatbot may help refine future responses. This part of the license is limited by the Privacy Policy: without your consent, we will only use anonymized or aggregated data for improvement, never identifiable personal data to train models accessible to others. This license does not allow us to sell your data or use it outside the scope of the Service. It is solely to operate Lynk and its features as intended. This license on your content ends when you delete said content from the Service or your account, within a reasonable technical timeframe. However, you acknowledge that backup copies of your data may persist for a short period after deletion, and if your content was shared with other users, they may have copies beyond our control (e.g., if you sent a generated response to a colleague, we cannot retract it from their possession). Additionally, any prior use in an AI model cannot be “undone,” but this will only occur in accordance with the Privacy Policy.

Your Warranties on Content: You represent and warrant that you own or have the necessary rights to all User Content you use in Lynk, including to grant the above license. You confirm that neither this content nor its use via Lynk infringes any third-party rights or the law. In other words, you are responsible for your content and its legality. Lynk is not liable for content provided by you or other users through the Service.

6.2. AI-Generated Content

Lynk, through its AI models, may generate content in response to your queries (text, code, responses, etc.). The ownership and use of this Generated Content work as follows:

Free Personal/Business Use: Subject to compliance with these Terms, Lynk grants you a non-exclusive license to use AI-generated results for your legitimate purposes, commercial or otherwise. For example, if Lynk’s AI helps you write an article or software code, you may use, modify, or publish it, including for commercial purposes, provided you do not violate laws or third-party rights (as noted in the acceptable use section). Lynk does not claim ownership of the AI’s creations that you exploit – however, note that the AI may produce outputs based on its training data, so we cannot guarantee that all generated content is entirely original or free of third-party rights. No Guarantee of Exclusivity or Originality: Given the nature of the generator, similar content may have been generated for another user with a very similar query. Lynk does not guarantee that each AI output is unique to you. Additionally, as the AI is trained on corpora, it may inadvertently recreate sequences existing in its training data (e.g., standard code, proverbs). Lynk strives to avoid responses that are long quotations of protected material but cannot ensure this 100%. It is your responsibility to verify generated content you intend to publish or exploit from an intellectual property perspective. No Assignment of Copyright by Lynk: To the extent a generated content could be copyrightable, Lynk (or its licensors) may claim rights to the portion of that content constituting an original output of the software. However, Lynk does not prohibit users from using generated content as indicated. This point is mainly relevant in jurisdictions where the software publisher may claim authorship of outputs. In practice, Lynk will not pursue users for using AI-generated content. We only reserve the right to prohibit the use of generated content to harm Lynk or violate the Terms. Feedback and Suggestions: If you provide Lynk with feedback, ideas, or suggestions for improving the Service (“Feedback”), we may freely use and incorporate these suggestions without compensation or confidentiality obligation. You waive any rights to these suggestions and grant us a free license to exploit them. This allows us to improve Lynk by incorporating good community ideas. 6.3. Lynk’s Intellectual Property

The Lynk Service, as a platform and software, contains numerous elements protected by intellectual property rights owned by Lynk and its potential licensors. Except for the User Content described above, Lynk and/or its licensors own all rights, titles, and interests in the Services, including but not limited to:

The source and executable code of the Lynk software (front-end and back-end). The user interface design and layout. The algorithms, AI models, and architectures developed by Lynk. The integrated knowledge bases and datasets provided by Lynk. The Lynk name, logos, trademarks, domain names, and other distinctive signs (which are registered or pending trademarks). The Documentation and promotional materials provided by Lynk. Any derivative works, improvements, or updates to these elements made by Lynk. Nothing in these Terms transfers ownership rights to these elements. Lynk grants you only a limited, revocable, non-transferable, and non-exclusive license to access and use the Services (and Documentation) during the term of your contract, solely for using Lynk in accordance with the Terms and Documentation. Any use outside this scope violates our rights.

You agree not to infringe Lynk’s IP rights. This includes not copying, modifying, distributing, selling, or leasing any part of our Services or protected content, and not using the Lynk name or logo in a way that causes confusion about who operates the service (except in authorized white-label contexts where branding is contractually permitted).

If you wish to mention Lynk in a publication or use our logo (e.g., in an article or client case study), you can contact us for authorization and the correct graphic resources. We support you stating that you use Lynk, as long as it is factual and does not imply a non-existent partnership or endorsement.

6.4. Claims for Infringement

Lynk respects the intellectual property of others and expects its users to do the same. If you believe content available via Lynk (e.g., user-generated or uploaded content) infringes your copyright or other intellectual property rights, please send a detailed notice to [copyright@lynk.ai] with the necessary information (identification of the protected work, infringing content, proof of your rights, sworn statement). We will handle these requests in accordance with applicable laws (e.g., DMCA for U.S. copyright).

In case of confirmed infringement, we will remove or disable access to the infringing content and may sanction the offender (up to account termination for repeat violations).

Note that as Lynk is an interactive service, displayed content is often the result of user queries. Lynk is not the publisher of content you submit or that the AI generates in response to your prompts; we act more as a technical intermediary. Nonetheless, we commit to acting promptly on illicit content once properly notified.

7. Warranties, Liability, and Indemnification

7.1. Limited Warranty of Service Conformity

Lynk strives to provide a high-quality service in line with its Documentation. We warrant that, during an active paid subscription, the Service will substantially perform as described in the provided Documentation, and the core features described will be available in substance. In case of a material Service failure (e.g., major bug, prolonged unplanned downtime), your exclusive remedy will be as described in the “Limited Liability” section below (generally limited to a credit or refund for the unprovided service).

However, given technological complexity, we do not guarantee that the Service will be free of minor bugs or brief interruptions. Nor can we guarantee that AI models will provide accurate results for every query – AI is inherently probabilistic and may make errors or hallucinations. You acknowledge that AI responses or outputs are not guaranteed 100% accurate and should not be relied upon blindly for critical decisions.

7.2. General Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE LYNK SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYNK DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE SERVICES AND SOFTWARE PROVIDED, INCLUDING (WITHOUT LIMITATION) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED AND ERROR-FREE OPERATION.

For example, Lynk does not guarantee:

That the Service will meet your specific requirements or be perfectly suited for a particular use (e.g., medical, legal, safety-critical use). That the Service will be available at all times, without interruptions or delays, or free from viruses or other harmful components (though we take security precautions). That results obtained through the Service (especially AI responses) will be accurate, reliable, complete, or up-to-date. You assume the risk of using these results. You are solely responsible for how you interpret and use generated outputs. That defects or errors will be corrected immediately. We will make reasonable efforts to fix major issues, but no complex software platform is entirely bug-free. No information or advice obtained from Lynk or through the Service (whether oral or written) constitutes a warranty not expressly stated in these Terms. You understand that experimentation and vigilance are necessary with innovative technology like AI.

7.3. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYNK AND ITS OFFICERS, EMPLOYEES, PARTNERS, OR SUPPLIERS WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR:

Indirect or intangible damages such as loss of profit, loss of data, loss of business, business interruption, or any other consequential or incidental harm arising from or related to the use or inability to use the Services, even if Lynk was informed of the possibility of such damages. Direct damages beyond the amounts you paid to Lynk in the 12 months preceding the event giving rise to liability (or, if no payment was made, a maximum amount of 100€). In clear terms, Lynk’s total cumulative liability to you will not exceed the fees you actually paid for the Service over the relevant period, and if no fees were paid (e.g., free use), our liability is limited to a nominal amount. This cap applies regardless of the legal basis of the claim (contract, tort, warranty, etc.), except in cases of gross negligence or willful misconduct on our part, or other liabilities that cannot be limited by law (see below).

7.4. Legal Exceptions

Some jurisdictions may not allow the exclusion of implied warranties or limitation of liability for certain types of damages. To that extent, the above exclusions and limitations may not apply to you. For example, in the European Union, we do not seek to limit our liability for bodily injury or death caused by our negligence, nor for intentional gross misconduct. Similarly, we do not exclude mandatory legal liability (e.g., in France, liability for defective products or certain consumer statutory warranties).

If you are a consumer with non-derogable legal rights (e.g., statutory conformity warranties in Europe), nothing in these Terms affects those rights. These Terms are primarily drafted for a B2B context, and to the extent permitted, the provisions will limit our liability. If the law imposes a minimum liability, it will apply.

7.5. User Liability

You use Lynk at your own risk. You agree that Lynk will not be liable for your own actions or omissions related to the use of the Service, nor for those of your End Users if you are a partner or administrator.

You are responsible for:

Compliance of your use with the law and these Terms. Backing up your data: while we maintain backups, you are advised to keep copies of critical data outside Lynk. We will not be liable for the loss or corruption of data hosted on Lynk beyond our legal obligations. Any decisions made based on AI results. For example, if Lynk’s AI provides code or analysis and you use it as-is without verification, leading to an issue, it is at your risk. 7.6. Indemnification

Indemnification by User: You agree to defend, indemnify, and hold harmless Lynk, its affiliates, and their directors, employees, and agents from any claim, demand, lawsuit, or proceeding by a third party, and all resulting costs, damages, and expenses (including reasonable attorneys’ fees), arising from or related to:

Your use of the Services in violation of these Terms or applicable law. Any User Content you provided or generated through Lynk, including allegations that such content infringes third-party rights (e.g., copyright, privacy) or caused harm. Your interactions with your own clients/End Users (if you are white-label or reselling the Service). For example, if one of your End Users sues Lynk due to your failure (e.g., overselling features or improperly obtaining consent), you will indemnify us. Generally, any breach by you of your representations and warranties in these Terms or any law or third-party rights. This indemnification obligation includes taking charge of Lynk’s legal defense if applicable or reimbursing Lynk for all costs, damages, or judgments incurred within the above limits. Lynk reserves the right, at its expense, to assume exclusive defense and control of any matter subject to your indemnification, in which case you will cooperate with us in asserting available defenses.

Indemnification by Lynk: In the unlikely event a third party (unrelated to you) brings a lawsuit alleging that Lynk’s technology itself infringes their patent, copyright, or trademark, Lynk will handle the defense of this claim and indemnify you against any monetary damages finally awarded by a court (or negotiated via settlement) for such infringement, provided you promptly notify us of the claim, allow us exclusive control of the defense and settlement, and fully cooperate. This clause does not apply if the claim results from unauthorized use of the platform, your modification of the Service, or combining the Service with elements not provided by Lynk. If the Service is found to infringe, Lynk may, at its option and expense, obtain the right to continue its use, modify it to cease infringement, or, if these options are not reasonably feasible, terminate your subscription with a pro-rata refund. This section states Lynk’s entire liability for third-party IP infringement claims.

8. Term and Termination

8.1. Contract Duration

These Terms take effect upon your acceptance (or when you begin using the Service) and remain in force until terminated by either party as described below.

If you use a plan without a fixed-term subscription (e.g., free or pay-as-you-go without commitment), the contract remains in effect until you close your account or Lynk terminates the Service. If you have subscribed to a fixed-term plan (monthly/annual), the contract renews automatically as explained in the Payment section, unless terminated. Specific provisions may apply for framework contracts (e.g., a 12-month enterprise contract, renewable or not). 8.2. Termination by User

Free Termination: You may stop using Lynk and close your account at any time via the interface (when available) or by contacting support. If you terminate during a paid period, unless refund provisions apply, you will not be refunded for the remaining period (we will, however, maintain access until the paid term ends, unless you request otherwise).

To avoid automatic subscription renewal, you must cancel before the renewal date. For example, for a monthly subscription, cancel before the next billing cycle begins. Once canceled, your account may be downgraded to a free tier or deactivated at the end of the current period.

Account Deletion: Full deletion of your data will occur per our Privacy Policy. If you want expedited deletion, please specify (subject to our legal retention obligations).

8.3. Termination or Suspension by Lynk

For Breach: Lynk may temporarily suspend your access or immediately terminate your account without notice if you materially or repeatedly violate these Terms or there is a legitimate reason, such as:

Non-payment of amounts owed after reminder. Attacks on service security or clearly prohibited misuse (e.g., hacking attempts, dissemination of major illicit content). IP rights or legal violations posing a legal risk to Lynk. Flagrant non-compliance with acceptable use rules despite warning. If you are subject to bankruptcy, cessation of business, or other changes jeopardizing contract performance. In most cases, we will favor prior warning and dialogue, but if the situation demands (e.g., ongoing illegal activity), we may act without notice. You will be informed of the termination/suspension and the reason.

For Convenience (Free Services): For free/inactive accounts, Lynk may close your account with reasonable notice, e.g., if you have not logged in for over a year (as noted in the Account section).

Service Discontinuation: Lynk reserves the right to discontinue all or part of the Services (e.g., product discontinuation) with reasonable notice to affected users. In such cases, if you paid in advance, we will refund the pro-rata unused portion of your subscription, unless conversion to an equivalent service is offered.

8.4. Consequences of Termination

Upon termination or expiration of the contract, for any reason:

Access Cessation: You will no longer have the right to access or use the Service (except public parts). Any license to use Lynk’s software is immediately revoked. Data Deletion: We will close your account and delete your data in accordance with our Privacy Policy. We are not obligated to retain or provide your data afterward, except as required by law. We advise exporting any needed data (e.g., reports, generated content) before termination, as permitted by the Service. Lynk may retain backup copies for a limited time, but without guarantee. Remaining Credits: Unused credits at the termination date are forfeited without compensation, unless a contractual provision or local law mandates otherwise. For example, we do not refund purchased but unconsumed credits, as they were available during the active service period. Survival: Provisions intended to survive by nature will survive: confidentiality obligations, warranty disclaimers, liability limitations, indemnification, intellectual property provisions, and anything intended to have effect post-termination. Termination does not affect rights accrued or liabilities incurred by either party up to the termination date. If you owe money prior to termination, you remain obligated to pay. If Lynk owes you a refund, we will fulfill it.

8.5. Force Majeure

Neither party will be liable for delays or failures in performing obligations (except payment obligations) due to events beyond their reasonable control (force majeure). This includes natural disasters, wars, riots, terrorist attacks, non-employee strikes, widespread internet outages, large-scale DDoS attacks beyond usual protections, government injunctions, pandemics, etc. In case of force majeure, obligations are suspended for the duration of the event plus a reasonable recovery period. Each party will strive to minimize effects and resume performance as soon as possible.

9. Confidentiality and Personal Data

Lynk places great importance on confidentiality and data protection. Our comprehensive Privacy Policy is an integral part of this agreement (though a separate document) and explains how we collect, use, store, and share information about you. By accepting these Terms, you acknowledge that you have reviewed our Privacy Policy.

Key highlights:

Your personal data is processed in compliance with the GDPR (if applicable) and other laws. We use your data primarily to provide and improve the Service and will only share it with third parties as outlined in the Privacy Policy (e.g., providers, legal obligations). For data you provide to train your AI on Lynk, we often act as a data processor for you (if it’s your business data) – see the Privacy Policy for the distinction. You are responsible for the legality of the data you integrate (e.g., if you include client data, ensure you have necessary permissions). We offer a Data Processing Agreement (DPA) to contractually guarantee our GDPR compliance as a processor, available upon request or during signup. Unless otherwise stated or with your consent, we do not individually review your data content, except to resolve technical issues or support requests. See the Privacy Policy for details on opting in to use your data for improving our AI models. By default, without opt-in, we will not use your personal data to train models for other clients, and if we use anonymized data or with consent, it will be explicitly governed. You have rights over your data (access, rectification, deletion, etc.) as described in the Privacy Policy. If you are a White-Label Partner, you must also respect the confidentiality of your End Users’ data. For example, you must ensure that any personal data of these clients processed via Lynk is collected and used in compliance with laws (obtaining required consents, providing adequate information in your policy, etc.). As a reseller, you typically act as the data controller for your End Users, and Lynk will be your processor for the technical part. We can enter a DPA with you to this effect.

Confidentiality of Non-Public Information: Beyond personal data, the parties may exchange confidential information (e.g., you may share sensitive business data, or we may provide non-public technical details). Each party agrees to treat as confidential any information identified as such or reasonably understood to be confidential, obtained from the other party under the contract. You will use our confidential information only to benefit from the Service, and we will use yours only to provide it. We will implement appropriate safeguards. This confidentiality obligation survives 5 years post-contract, or longer for trade secrets as long as they remain confidential.

Information is not considered confidential if already legally known, made public without fault, received from a third party legitimately, or independently developed. If legally required to disclose confidential information (e.g., court order), the party will, if possible, notify the other before disclosure.

10. Miscellaneous Provisions

10.1. Governing Law

These Terms and any use of Lynk are governed by French law. If you are a consumer residing in another EU country, you also benefit from mandatory provisions of your country of residence (which may supersede French law for those aspects). This choice of law does not deprive you of protections you are entitled to under your country’s laws, if applicable.

10.2. Jurisdiction

Any dispute arising from or related to these Terms that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the courts of Paris, France, unless mandatory law provides otherwise. If you are a consumer, you may also bring an action in the courts of your domicile.

Additionally, if your country’s law requires (e.g., EU consumers), you may use an alternative dispute resolution method. For example, the EU’s Online Dispute Resolution (ODR) platform is available to resolve disputes online: http://ec.europa.eu/consumers/odr/.

10.3. Waiver and Severability

Lynk’s failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. If any provision of the Terms is deemed invalid or unenforceable by a competent court, the other provisions remain in force. The invalid provision will be interpreted to best reflect the parties’ original intent, as permitted by law.

10.4. Entire Agreement

These Terms (along with any additional agreed contract or addendum, such as an Enterprise contract, DPA, or specific offer terms) constitute the entire agreement between you and Lynk regarding the use of the Services, superseding any prior agreements (written or oral) on the same subject. No statement, promise, or commitment not expressly stated in this document binds the parties.

You acknowledge that in agreeing to these Terms, you do not rely on any representation made by Lynk or its representatives not expressly recorded in these Terms.

10.5. Assignment

You may not assign or transfer your rights or obligations under these Terms, in whole or in part, without Lynk’s prior written consent (any unauthorized assignment attempt is void). Lynk may assign the contract or any rights/obligations to any subsidiary or successor entity (e.g., in case of merger, acquisition, or sale of business related to the Services), with appropriate notification. The Terms bind and benefit the parties’ authorized successors and assignees.

10.6. Relationship of the Parties

The parties are independent contractors. The Terms do not create any agency, partnership, joint venture, employment, or franchisor-franchisee relationship between you and Lynk. Neither party has the authority to bind the other or act on their behalf, except as expressly agreed in writing.

10.7. Notifications

Lynk may send you notifications via email (to the address associated with your account), announcements on our website or user interface, or postal mail (if you provided a physical address for legal matters). You are responsible for keeping your contact details updated and regularly checking Lynk’s communications.

You may send notifications to contact@getlynk.co for ordinary communications. For legal notifications (e.g., termination for cause, disputes), please send them in writing to our registered postal address (listed in the site’s legal notices).

Electronic notifications are deemed received 24 hours after sending, unless the sender receives an error message indicating non-delivery. Postal notifications are presumed delivered 5 business days after sending (if domestic) or 10 days (if international).

10.8. Headings and Interpretation

Headings and subheadings in these Terms are for readability but have no legal effect. Unless the context indicates otherwise: (a) singular includes plural and vice versa; (b) “including” means “including without limitation”; (c) references to laws or regulations include their amendments or replacements.

10.9. Contract Language

This agreement is drafted in French. If a translation is provided, the French version prevails in case of interpretation discrepancies.

(If our site targets an international audience, we could add a note about a possible English version. Here, French appears to be the reference language.)

10.10. Customer Support

For any questions about these Terms or our Services, or for assistance, you can contact the Lynk team at support@lynk.ai or via the channels listed on our website. We will strive to assist you promptly.

By clicking “I Accept” or continuing to use Lynk, you confirm that you have read and understood these Terms of Use and agree to be bound by them. Thank you for your trust, and we look forward to helping you harness the power of Lynk for your projects! Enjoy using Lynk!